Supply Chain System and Master Data Manager

On behalf of our Pharma client in Zurich we are looking for a Master Data Manager with experience in SAP Systems (ECC, IBP, APO, MDG).

Location: Zurich

Start date: asap

Duration: 12 months

Language requirement: Fluent in written and spoken English

OBJECTIVES:

The position will cover all SC systems and master data topics related to SM&O EU, mainly working with SM&O EU (Dublin, Zurich and Singen)

• Act as a key user of SAP systems (ECC, IBP, APO, MDG), including SAST/GRC Requestor/Approver roles.
• Serve as the SAP/MDG coordinator, key user, and Data Steward.
• Provide onboarding support for new vendors as a key user of Ariba SCC.
• Conduct training sessions for employees, new hires, and apprentices.
• Create, update, and maintain procedures and step-by-step guides.
• Lead global/regional digital and IT improvement projects.
• Manage supply chain-related system implementation and improvement initiatives.
• Coordinate efforts to resolve complex system issues effectively.
• Provide end-user support for SM&O external operations and in-house manufacturing sites focused on EU and Oncology.

ACCOUNTABILITIES:

• Serve as the primary point of contact for troubleshooting activities related to systems managed within the key user scope (ECC, IBP, APO, MDG, etc.).
• Create and update training documentation, procedures, and step-by-step guides.
• Conduct onboarding and training sessions for employees, new hires, apprentices, and student workers.
• Issue training evidence certificates for SAP role requests.
• Generate SAST/GRC requests for users.
• Lead and participate in User Acceptance Testing (UAT) for system implementation and maintenance.
• Facilitate collaboration between business units and project teams during system implementations.
• Support internal stakeholders and new vendors during the Ariba SCC onboarding process, including training and testing.
• Drive improved utilization of Master Data Governance (MDG) in regional operations, focusing on knowledge transfer and best-practice sharing.
• Act as the Material Master MDG Data Steward for SM&O External Operations Lab Offices.
• Lead global/regional digital IT improvement projects.
• Manage projects related to supply chain system implementations.
• Serve as a key user for the Integrated Business Planning (IBP) Sales & Operations Planning (S&OP) and Supply Planning modules.

Education & Professional experience

• Education: Bachelor's or Master's degree in Business, Finance, Supply Chain Management, or IT Management.
• Experience: Minimum of 5 years of relevant experience in Supply Chain Management or Supply Chain IT Management, particularly in key functions.
• Project Management: At least 5 years of project management experience within a multinational organization, preferably involving the implementation of supply chain-related IT systems.
• ERP Systems Proficiency: Extensive experience with ERP systems such as SAP/ECC, IBP, APO; familiarity with Serialization Systems and Master Data Systems like MDG; and collaborative platforms such as Ariba SCC.
• Industry Knowledge: Strong understanding of current trends in pharmaceutical markets, particularly related to patient trends that inform supply chain strategy and technology/IT solutions.
• Technical Skills: Highly proficient in Microsoft Office Suite (e.g., Word, Excel, Outlook, PowerPoint).
• Language Proficiency: Fluent in written and spoken English.
• Regulatory Knowledge: Basic understanding of Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), and quality systems.

Necessary competences/skills

• Strong Communication Skills: Ability to manage stakeholders effectively across various levels and functions.
• Analytical Mindset: Demonstrated analytical and results-oriented acumen.
• Business Acumen: Strong understanding of business principles and financial analytics.
• Structured Problem-Solving: Ability to approach problems in a structured, holistic, and clear manner.
• Complex Process Understanding: Capability to comprehend and navigate complex business processes.
• Advanced Problem-Solving Skills: Proficient in addressing and resolving complex situations and challenges.
• Cultural Awareness: Ability to build effective relationships across diverse cultures, both internally and externally, on a national and international scale.

Recruitment Contact: Elaine Pinto Kanwar

Tel: +41 61 282 2223