Senior Business Analyst (Pharma)

Experis is the global leader in professional resourcing and project-based workforce solutions.

On beahlf of our client, a Pharmaceutical company in Basel we are looking for a Senior Business Analyst.

General Information:

• Start Date: ASAP
• Planned Duration: Until End of Q1 2025

Tasks & Responsibilities:

As a Senior IT Business Analyst, your role is to bridge the gap between IT and business objectives, ensuring that IT projects deliver tangible value to the business and meet the needs of key stakeholders. You will be responsible for:

• Requirement Gathering and Analysis:

  • Engage with stakeholders to capture and clarify requirements.
  • Analyze and document business needs to ensure alignment with overall business goals.

• Process Modeling and Improvement:

  • Create process models to understand and document current business processes.
  • Identify areas for process improvement and propose solutions to enhance efficiency.

• Solution Design and Validation:

  • Collaborate with IT teams to design solutions that meet business and technical requirements.
  • Validate solutions through testing to ensure they meet requirements and function as intended.

• Stakeholder Communication and Management:

  • Serve as a liaison between business stakeholders and IT teams to ensure clear and effective communication.
  • Manage stakeholder expectations and provide regular updates on project progress and changes.

• Documentation and Reporting:

  • Prepare detailed documentation such as business requirements, process maps, and use cases.
  • Create and present reports, offering insights and recommendations based on your analysis.

• Specific Responsibilities:

  • Review and evaluate ServiceNow incidents (INC).
  • Establish a knowledge management process for utilizing the results from INC.

Must-Have Qualifications:

• 5+ years of experience as a Senior Business Analyst in the medical device or pharmaceutical industry.
• Generalist knowledge of top floor and shop floor processes, data models, IT/OT architectures, and systems integration.
• Excellent Service Management knowledge.
• Proven experience in pharma manufacturing processes.
• Experience in business partnering and the ability to quickly learn new business domains and processes.
• Experience with GMP/GxP/CSV.
• Strong skills in stakeholder management, communication, and conflict management.
• Analytical, structured, empathic, and quality-conscious mindset with a focus on meeting objectives.
• Experience in process design and statistical data evaluation, analysis, and presentation.
• Fluent in both English and German (written and spoken).

Nice-to-Have Qualifications:

• Experience with Manufacturing / ITOT is a significant plus.

This role offers the opportunity to work in a highly regulated, fast-paced environment and make a significant impact on business operations and project success. You will work closely with a diverse range of stakeholders to deliver IT solutions that align with business needs.

If this job interests you please do send us your CV today through the link in the advert.