IT Manager

Experis recognizes you are more than just a CV. As part of the ManpowerGroup we have access to a huge network of opportunities, and we'll connect you to the roles that will accelerate your career.

On behalf of our Client, we are looking for an experienced:

IT Manager

(Collaboration Solutions and Enterprise Applications)

Join a dynamic global team in an influential role shaping IT collaboration solutions and enterprise applications!

Your Responsibilities:

Global IT Service Management:

• Deploy and support global User Life Cycle Management.
• Enhance endpoint security using Azure, Defender, and Active Directory.
• Standardize and manage global endpoint standards.
• Oversee the Global Service Desk, including managing the GC Global IT Service Desk team in Asia.
• Manage global IT service contracts and vendors related to IT governance, service desk, desktop applications, security, and infrastructure.

Support for Designated Areas:

• Provide IT management support to specific departments, sites, companies, or regions as required.

Project Management and Consultancy:

• Implement IT projects such as eBusiness, website management, and new Microsoft 365 applications.
• Understand and support ISO 27001

Enterprise Applications Business Analysis:

• Collaborate with global teams to analyze business requirements and implement tailored solutions.

What do you bring:

Experience:

• Working with international companies at a global HQ level.
• Managing cross-functional teams and operations across multiple countries.
• Deploying ISO 27001 and working with Microsoft 365 and Azure at a global scale.
• Performing business analysis for applications such as LMS, QMS, CRM, and EMS.

Skills:

• Strong analytical abilities, including root cause analysis and risk management.
• Excellent verbal and written English communication skills.
• Flexibility, a proactive attitude, and willingness to travel globally.
• Familiarity with methodologies like CAPA and Kaizen.

Qualifications:

• University degree in IT
• Knowledge of Japanese culture and management methodologies (Kaizen, KJ methodology).

Key Traits:

• Problem-solving mindset with a scientific approach to analysis.
• Ability to manage and communicate effectively across diverse teams and regions.
• Open to non-standard working hours in urgent cases

Location: Luzern, on-site

Type of employment: permanent position (100%)

Are you interested in this opportunity? Kindly send us your CV today through the link in the advert. In case of any questions, please contact Consultant Aneta Andrzejewska: aneta.andrzejewska(at)experis.ch.